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Privacy Policy

1. Introduction

Revolution Education and Consultancy (“REC”, “we”, “us”, or “our”) is committed to protecting the personal information you share with us when you visit or use our website at rec-bd.com. This Privacy Policy explains what data we collect, how we use it, who we share it with, and what rights you have over your information.

By using our website, submitting an enquiry form, or signing up to our newsletter, you agree to the practices described in this policy. If you do not agree, please do not use our website.

2. Who We Are

REC is a professional education and student consultancy firm based in Bangladesh. We help students apply to universities abroad (Canada, Australia, New Zealand, Europe) and provide related visa and academic guidance services. All payments processed through our website are handled via SSLCommerz, our authorized payment gateway.

3. What Information We Collect
3.1 Information You Give Us Directly

We collect personal information when you:

  • Fill in a contact or enquiry form on our website

  • Book a free or paid consultation

  • Subscribe to our email newsletter

  • Make a payment for our services

  • Email or call us directly

The types of information collected may include:

Category

Examples

Identity

Full name, nationality, date of birth

Contact

Email address, phone number, mailing address

Academic

Education background, target universities, IELTS scores

Payment

Transaction ID (we do not store card details — see Section 6)

Communication

Messages, enquiries, consultation notes

3.2 Information Collected Automatically

When you browse our website, we automatically collect certain technical data through cookies and analytics tools (see Section 5):

  • IP address and approximate location

  • Browser type and device information

  • Pages visited, time spent, and referring URLs

  • Click behaviour and scroll depth (via Google Analytics or similar)

3.3 Information from Newsletter Signup

When you subscribe to our newsletter (via Brevo/Sendinblue or similar), we collect your name and email address. You can unsubscribe at any time using the link in any newsletter email.

4. How We Use Your Information

We use your personal data for the following purposes:

Purpose

Legal Basis

To respond to your enquiries and provide consultancy services

Contract / Legitimate Interest

To process payments securely via SSLCommerz

Contract

To send you service-related updates and confirmations

Contract

To send newsletters and promotional content (if opted in)

Consent — you can withdraw at any time

To improve our website via analytics (Google Analytics)

Legitimate Interest

To comply with legal and regulatory obligations

Legal Obligation

To maintain records of consultations and applications

Legitimate Interest / Contract

We will never use your data for purposes incompatible with those listed above without informing you first.

5. Cookies & Analytics

5.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us understand how visitors use our site so we can improve it.

5.2 Cookies We Use

Cookie Type

Purpose

Essential

Required for the website to function (e.g. session management)

Analytics

Google Analytics — tracks page views, traffic sources, user behaviour (anonymised)

Marketing / Newsletter

Tracks email open rates and clicks from newsletter campaigns

5.3 Managing Cookies

You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of some parts of our website. To opt out of Google Analytics tracking specifically, you can install the Google Analytics Opt-out Browser Add-on at: https://tools.google.com/dlpage/gaoptout

6. Payment Data & SSLCommerz

Important: Your Payment Data is Secure

REC does NOT store, process, or have access to your credit or debit card details.


All payment transactions are handled entirely by SSLCommerz, a PCI-DSS compliant

payment gateway licensed in Bangladesh. When you click to pay, you are redirected

to SSLCommerz’s secure servers. REC only receives a transaction confirmation ID.


For questions about payment data, contact SSLCommerz at: www.sslcommerz.com/contact/

7. Who We Share Your Data With

REC does NOT sell, rent, or trade your personal information to any third party for marketing purposes. We may share your data only in the following limited circumstances:

Recipient

Reason for Sharing

SSLCommerz

To securely process your payments

Brevo / Sendinblue (or similar)

To deliver newsletter and email communications

Google Analytics

Anonymous website usage data for site improvement

Universities / Institutions abroad

Only with your explicit consent, when submitting your application

Legal / Regulatory authorities

If required by law, court order, or government regulation in Bangladesh

No third-party advertisements are displayed on our website. We do not allow advertisers to collect data about you through our website.

8. How Long We Keep Your Data

  • Enquiry and consultation records: up to 3 years after last contact

  • Payment records: up to 7 years (as required by Bangladesh financial regulations)

  • Newsletter subscribers: until you unsubscribe

  • Analytics data: as per Google Analytics default retention settings (up to 26 months)

  • Application documents: until your application process is fully completed or abandoned

After the retention period, your data is securely deleted or anonymised.

9. Your Rights

You have the following rights regarding your personal data:

Right

What It Means

Access

Request a copy of the personal data we hold about you

Correction

Ask us to correct inaccurate or incomplete data

Deletion

Request that we delete your data (subject to legal obligations)

Withdraw Consent

Unsubscribe from newsletters or opt out of analytics at any time

Object

Object to us using your data for certain purposes

Portability

Request your data in a portable, machine-readable format

10. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. These include:

  • SSL/TLS encryption on all website pages (HTTPS)

  • Secure, access-controlled internal systems

  • Payment processing via PCI-DSS compliant SSLCommerz (no card data stored by us)

  • Limited staff access to personal data on a need-to-know basis

Despite these measures, no transmission of data over the internet can be guaranteed as 100% secure. If you believe your data has been compromised, please contact us immediately at info@rec-bd.com.

11. Third-Party Links

Our website may contain links to external websites (e.g. university websites, embassy portals). We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before submitting any personal data to them.

12. Children’s Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has submitted personal information to us, please contact us and we will delete it promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. When we do, we will update the “Last Updated” date at the top of this page. We encourage you to review this page periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your data